TERMS AND CONDITIONS

Welcome to Mind Body Health Hypnotherapy. This website is operated by Mind Body Health Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Mind Body Health Ltd. By using our website and engaging with our services, you agree to the following terms and conditions.

DISCLAIMER

The information on this website is provided for general educational purposes and does not constitute medical advice, counselling, or an endorsement of any treatment or therapy. It does not substitute for the advice of your healthcare provider. If you suspect you have a health problem, please seek professional medical help.

NO GUARANTEES OR REFUNDS

While we strive to provide effective hypnotherapy services, we do not guarantee results as these depend largely on individual behaviour and commitment. Hypnotherapy is not a quick fix or magic solution. It requires your active participation and openness to the process. Thus, we do not offer refunds for courses or services rendered.

CONFIDENTIALITY

We respect your privacy and confidentiality. We will not disclose any information to third parties without your written consent, except as required by law. You have the right to request access to our written records about you.

MINORS

We require written consent from a parent or guardian for appointments for children under 16.

INSURANCE

We do not file claims with insurance companies or any third parties. Insurance companies often view hypnotherapy as an alternative therapy, and coverage varies. We recommend you check with your insurance provider about potential coverage. Upon request, we can provide a statement for you to submit for potential reimbursement.

MEDICAL HYPNOSIS

Hypnosis can be effective in managing some medical conditions (e.g., pain, migraines, IBS), but always consult your doctor or appropriate healthcare professional before starting therapy to avoid obscuring symptoms before a proper diagnosis or medical treatment is obtained.

CANCELLATION POLICY

Appointments are reserved exclusively for you. If you must cancel or reschedule, please provide at least 48 hours’ notice, unless in cases of emergencies, Covid-19 symptoms, or extreme weather. We appreciate your understanding that our time is valuable.

PREPAID SESSIONS

The Cancellation Policy applies to prepaid sessions as well. Except for emergencies or extreme weather, 48-hour notice is required for cancellation or rescheduling. Failure to do so may result in the loss of a prepaid session. Unused prepaid sessions are non-refundable, non-transferable, and expire after 12 months.

SCOPE AND ACCEPTANCE

This agreement applies to all users of our website, customers of our hypnotherapy clinic, attendees of our courses, and consumers of our digital hypnotherapy health products. By accessing or using our services, you acknowledge that you have read, understood and agree to be bound by these terms.

LIMITATIONS ON USE

The use of our services and products is intended for personal, non-commercial use only. Any misuse or exploitation of our materials is strictly prohibited.

INTELLECTUAL PROPERTY RIGHTS

All content, including digital products, text, graphics, logos, images, course material and software used on this site is the property of Mind Body Health Ltd. and is protected by international copyright laws.

THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of these sites and do not warrant and will not have any liability for any third-party materials or websites.

COURSES TERMS

The purchase of our courses provides you access to course materials for personal use only. Any certifications provided upon completion are conditional on successful completion of course requirements. Due to the digital nature of our courses, we do not offer refunds.

DISCLAIMER

While we strive for accuracy, we do not warrant that all information provided on the site is accurate, complete, or current. This site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

SEVERABILITY

In the event that any provision of these terms and conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms and conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

CHANGES TO THE TERMS AND CONDITIONS

We reserve the right to modify these terms and conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

GOVERNING LAW AND JURISDICTION

These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Auckland, New Zealand.

CONTACT INFORMATION

For more information about our terms and conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@mindbodyhealthhypnotherapy.com or by mail at Mind Body Health, Office B7, Level 2, 261 Morrin Road, St Johns, Auckland, New Zealand 1072.